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Prior to Appointment

You can expect your initial eyelash extension procedure to take from 2 to 3 hours. This allows you to rest and be pampered as your Sugarface artist transforms your lashes to the customized look of your choice. During the application of your eyelash extensions, your artist will isolate an individual natural lash, then expertly bond one eyelash extension to the natural lash. This technique creates a seamless look and feel as if the extensions were your own eyelashes.

  1. Arrive with clean lashes! Remove mascara, eyeliner, and shadow. This allows your stylist more time to apply extensions and less time removing makeup.

  2. Avoid sunblock, eye cream, and other moisturizers prior to appointment. The oils in these products prevent the eye pad from adhering to your skin.

  3. Avoid caffeine prior to your appointment and turn off your phone when you arrive. This is an opportunity for you to be comfortable and relax; take advantage.

  4. Arrive 5 minutes early to your initial appointment to fill out our client consent form.


Do not get the eyelashes wet for 24 hours.

  1. Do not pick or pull on your lashes, this risks premature falling out.

  2. Brush them daily. This encourages any loose lashes to come out, while keeping them untangled and looking nice.

  3. Avoid sleeping on your face, as you’ll experience more lash loss on whichever side you sleep.

  4. Cleanse lashes regularly.